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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jason Hutchinson

Jason Hutchinson

November 9, 2024

5  out of  5
rating by Jason Hutchinson
"I was in a pickle for insurance. That being said I got with Kate Cook and she took care of me in fact saved me hundreds of dollars on my premium. Thank you Kate."
We responded:
"Jason! Welcome to our Agency! We look forward to working with you and helping you for many years! Thanks for the great review!"
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Janna Fiala

November 8, 2024

5  out of  5
rating by Janna Fiala
"Super easy to work with. Kate's the best. Thanks for an easy transition and wonderful rates"
We responded:
"Janna, Kate is the best! Thanks for the great review! We look forward to helping you and we strive for excellent service!"
Profile photo of M. Joel Wagaman

M. Joel Wagaman

September 3, 2024

5  out of  5
rating by M. Joel Wagaman
"Exceptional insurance service! I'm truly grateful for the extensive knowledge Jon possesses regarding insurance. His ability to share valuable insights and important considerations is impressive. He tailors his advice to fit each individual situation and never comes off as pushy; it's clear he genuinely cares about every client's unique circumstances. Jon is also incredibly responsive to any questions or inquiries. Thanks, Jon! I highly recommend reaching out to him for all your insurance needs!"
We responded:
"Thank you for your kind words Joel! We look forward to serving you and your family for a long time! I hope we answered all of your questions about life insurance! Thanks, Jon Till - Agent"
Profile photo of Lois Levihn

Lois Levihn

July 22, 2024

5  out of  5
rating by Lois Levihn
"I was in need of a new insurance company and found a good one with State Farm at the Jon Till location in Fort Wayne. Although I never met Jon, Nate Deetz was very helpful and understanding in assisting me with coverage for my home and business building. Together we came up with coverage that was decent and what I could afford. He even visited my studio/shop to pick up the check and purchased a quilt for his fiancee'. Kudos to Nate!"
We responded:
"Lois, Thank you for your great review! I am sorry I missed you when you came into the office! I'm happy to hear that Nate took great care of you! We strive to work as a team to provide great experiences for all of our customers! Let us know if there is anything we can help you with in the future especially with your small business! Thanks, Jon Till, Agent "
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Dave Stemen

June 26, 2024

5  out of  5
rating by Dave Stemen
"Very responsive and great to work with!"
We responded:
"Thanks for the kind Review Dave! We enjoy working with you also! Looking forward to working with you long into the future! "
Profile photo of Ben Scheele

Ben Scheele

April 6, 2024

5  out of  5
rating by Ben Scheele
"Fantastic assistance from Jon and Nate."
We responded:
"Ben, Thank you for your kind review! We strive to satisfy customer needs in a timely manner! We look forward to working with you for a long time coming! Thanks, Jon Till Agent"
Profile photo of Steve Parmenter Sr

Steve Parmenter Sr

February 16, 2024

5  out of  5
rating by Steve Parmenter Sr
"Great conversation with Tony today. Professional, concise and knowledgeable with my insurance needs. Highly recommended if you're in the market for insurance!"
We responded:
"Steve! Thank you for your kind review! We strive to help people and we work on our craft daily in order to provide the best education and experience! Thanks, Jon Till, Agent "
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kim bradley

January 28, 2024

1  out of  5
rating by kim bradley
"Worst company to file a claim with! We have been with them over 20 years and will now be looking for a new insurance company. Our claim is still not resolved from April 2023"
We responded:
"Kim, Since you left this review I believe we have resolved many of the issues that were present. I still apologize that it has been taking so long. If there anything else we can assist with please let us know and we will work with corporate to help resolve. Also, I would ask that you maybe revise this review, unless you see things still the deserved rating. Thanks, Jon Till, Agent"
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Tiara Bremer

October 14, 2023

5  out of  5
rating by Tiara Bremer
"Nate helped us get information on our policies that was not available on Website. TYVM"
We responded:
"Tiara, Thank you for the kind review! We are always willing to help our customers get the information they need quickly! Thanks, Jon Till Agent"
Profile photo of Sharon Williams

Sharon Williams

September 25, 2023

5  out of  5
rating by Sharon Williams
"Thank you so much! Insurance for the house/car/jewelry"
We responded:
"Thank you for your kind review Sharon! We strive to help people just like you with their Home and Auto Insurance. I'm pleased that we were also able to help you insure your jewelry! hopefully one day we can help you with your Life Insurance also!"
Profile photo of Baker's Dozen Donuts Auburn

Baker's Dozen Donuts Auburn

September 21, 2023

5  out of  5
rating by Baker's Dozen Donuts Auburn
"Jon Till and team has gone above and beyond to make sure all my insurance needs and questions are met and answered-personally and as a business owner. Response time is always immediate. Solutions are always exceptional and the customer service is friendly and comfortable. It always feels like family at Jon Till - State Farm."
We responded:
"Thank you Bakers Dozen Donuts! You and your team are amazing to work with as well! Cant wait to get some more donuts from you!"
Profile photo of Paula Hughes

Paula Hughes

September 19, 2023

1  out of  5
rating by Paula Hughes
"State farm home owners insurance is the absolute worst experience I have ever had in the 23 years of having home owners. I would never recommend anyone go with state farm."
We responded:
"Paula, I'm sorry that you had a bad experience with our company. I would be more than happy to sit down and work thru these issues with you if you are willing. Please call the office to schedule an appt. and see what we can do..."
Profile photo of Eli Neeley

Eli Neeley

July 18, 2023

5  out of  5
rating by Eli Neeley
"Tony and Jon are some super great guys! I met with them in person to review my policy, and they both made sure that I understood all aspects of it inside and out. Nate is also a great addition to the team here, even though unfortunately customers can put him through the ringer (myself included). If you ever need some good insurance here in Fort Wayne, Jon Till State Farm is the place to go!"
We responded:
"Thank you Eli!!! We work hard to make sure we are doing what's best for all of our customers! We want to make sure you understand your coverage and feel comfortable calling us to ask questions if you don't! We look forward to working with you long into the future!"
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Noah Stovall

July 3, 2023

5  out of  5
rating by Noah Stovall
"Great service"
We responded:
"Noah, Thank you for your kind review! We look forward to continue to working with you and providing that great service for your insurance portfolio! Thanks, Jon Till, Agent"
Profile photo of Bill Luce

Bill Luce

June 7, 2023

5  out of  5
rating by Bill Luce
"Tony handled my account and explained the coverages provided by the individual policies. He did this very professionally with a very friendly manner."
We responded:
"Bill, Thank you for your kind review! We strive to make sure all of our customers get the same treatment! we look forward ot working with you for a long time! Thanks, Jon"
Profile photo of Andre Lyons

Andre Lyons

April 7, 2023

5  out of  5
rating by Andre Lyons
"Very great place to do business with always try to make sure you get the best coverage 👍"
We responded:
"Thank you Andre for the great review! We strive to help all of our customers with getting the best coverage with great service! Thanks, Jon Till, Agent providing life insurance and financial services"
Profile photo of Rebecca Jackson

Rebecca Jackson

November 23, 2022

5  out of  5
rating by Rebecca Jackson
"Jon is very prompt and displays the utmost in customer service. I highly recommend using Jon and shopping rates for a comparison. He is saving me money and with more coverage. I have three vehicles and my home with Jon."
We responded:
"Thank you Rebecca! We look forward to working with you long into the future! Looking forward to working with you on Life Insurance and disability insurance as well! Thanks, Jon Till State Farm Agent Providing insurance and financial services!"
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Mike Burkett

August 22, 2022

5  out of  5
rating by Mike Burkett
"John till's State farm office provides amazing customer service. I have my home my three vehicles and my two LLCs with John and he takes excellent care of us."
We responded:
"Thank you for your kind words Mike! We enjoy providing your family with peace of mind thru our insurance products and look forward to working with you well into the future as your businesses grow!"
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Ervin Miller

March 2, 2022

5  out of  5
rating by Ervin Miller
"Always helpful and responsive to the clients needs"
We responded:
"Thank you for the kind review Ervin. We always try to be there for our customers and make each interaction pleasant!"
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Jennifer Abbott

February 10, 2022

5  out of  5
rating by Jennifer Abbott
"Jon Till did a fantastic job and helping my family get new insurance quotes. His knowledge and communication made it extremely smooth. He helped my family save over a $1,000 a year on our insurance. I would highly recommend Jon and his team at StateFarm!!!"
We responded:
"Thanks a Jennifer! You guys were a pleasure to work with and we are excited to help you and your family far into the future! Jon Till Agent"
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Chazz Brown

February 10, 2022

5  out of  5
rating by Chazz Brown
"Jose has been very professional and goes above and beyond to make sure we get the best coverage to fit our budget."
We responded:
"Thank you Chazz! I’m pleased to hear that Jose is doing a great job! I’m also not surprised! Jon Till State Farm Providing Home, Auto, Life and Business insurance!"
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Chris Harbin

February 10, 2022

5  out of  5
rating by Chris Harbin
"Jose and John have consistently saved my family money on insurance. Even calling to suggest a better plan that gives us more protection for a lower premium. They clearly care about their clients and it's refreshing to see insurance agents actively helping people instead of only focusing on the money they make. Would definitely recommend this office if you're looking for honest people to help you with your insurance."
We responded:
"Thank you Chris! We strive to provide great service and fair results! Thank you so much for your kind words! Jon Till State Farm Providing Home, Auto, Life and Business insurance!"
Profile photo of Leslie Baron

Leslie Baron

April 19, 2021

5  out of  5
rating by Leslie Baron
"We have had great experiences with both home insurance and car insurance since our original meeting with Jon almost two years ago. Not only have our rates remained competitive, but any claim has been handled QUICKLY, easily, and with a competence level that can be trusted. We appreciate the top quality service provided by a local business that also continues to give back to the community!"
We responded:
"Thank you Leslie! We truly appreciate your thorough review! We strive to make your hard times easier! It is our pleasure to have you as a customer!"
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Mrs. Booker

April 5, 2021

4  out of  5
rating by Mrs. Booker
"Always friendly and helpful"
We responded:
"Thank you Mrs. Vance! We appreciate your business! Please let us know how we can improve this to a 5-star review for next time!"
Profile photo of Carla Mattingly

Carla Mattingly

April 1, 2021

5  out of  5
rating by Carla Mattingly
"Agent Mindy was very knowledgeable, listened to our concerns, was professional and a pleasure to deal with."
We responded:
"Thank you for your kind review Carla! Mindy is a very valuable part of our team and she strives to help customers everyday! We look forward to working with you on your insurance and financial needs!"