Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Drummond

Tom Drummond

August 12, 2025

5  out of  5
rating by Tom Drummond
"I purchased a new car over the weekend and needed the coverage bound to pick it up. Bri was very responsive and got me the needed updates to policy and paper work tp dealer."
Profile photo of Diego Castillo

Diego Castillo

August 11, 2025

5  out of  5
rating by Diego Castillo
"Had the pleasure of working with Brianna Rayl who was super helpful with getting me insurance documents at a very fast pace. I am in NY working an out of state deal with a customer, definitely recommend them if you are in the area."
Profile photo of Rob Eicher

Rob Eicher

July 21, 2025

5  out of  5
rating by Rob Eicher
"Jon Till is a fantastic agent."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Vanessa Van Wagner

Vanessa Van Wagner

July 3, 2025

5  out of  5
rating by Vanessa Van Wagner
"State Farm just saved me 200 a month! Very impressed! Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of T Neighbors

T Neighbors

July 3, 2025

5  out of  5
rating by T Neighbors
"Very thorough and pleasant. Made us feel welcome"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Carol Mansfield

Carol Mansfield

July 3, 2025

5  out of  5
rating by Carol Mansfield
"Kaitlin does a wonderful job. Explains things so you understand. Thanks Kaitlin for all your help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Melissa Chapin

Melissa Chapin

June 30, 2025

5  out of  5
rating by Melissa Chapin
"Kate was amazing to work with, very knowledgeable and very kind."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sandman

Sandman

June 24, 2025

5  out of  5
rating by Sandman
"Bri was super helpful and straight to the point with no issues!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of John Hecke

John Hecke

June 5, 2025

5  out of  5
rating by John Hecke
"Jon and his team are great to work with, they go above and beyond to get things done for their customers!"
We responded:
"Thank you for your kind words John! We appreciate you and enjoy working with you and your family!"
Profile photo of Marrah Elston

Marrah Elston

May 12, 2025

5  out of  5
rating by Marrah Elston
"I had Brianna Rayl she helped me not only get insurance but explained everything to me!!! I’m only 20 and this is my first experience on my own with insurance and it was so easy to accomplish! All over email!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Tammy G

Tammy G

April 30, 2025

5  out of  5
rating by Tammy G
"Bri was great! I moved to Michigan and she helped me get car insurance here. Thank you so much Bri!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of janu ong

janu ong

April 24, 2025

5  out of  5
rating by janu ong
"Brie, was so easy to work with. helped me with everything i needed :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dan Nielson

Dan Nielson

April 15, 2025

5  out of  5
rating by Dan Nielson
"I called in to add a vehicle to my auto policy and Brianna was able to get the insurance set up, quoted, bound, paid, etc. in about 10 minutes total. She was able to answer every question I had. I wouldn't hesitate to recommend Jon and his team to anyone looking for insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of J

J

March 21, 2025

4  out of  5
rating by J
"Ignore my last review. I found out I did receive my stuff after having it transferred from an old card to my new one. I apologize for the confusion. I really hate things didn’t work out. Wish y’all well !!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. No hard feelings here!"
Profile photo of Dartanya Williamson

Dartanya Williamson

March 18, 2025

5  out of  5
rating by Dartanya Williamson
"Bri was great to work with and was consistent. Very personable as well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Loretta Graber

Loretta Graber

March 12, 2025

5  out of  5
rating by Loretta Graber
"Bri and Kate explained the new car insurance policy and went over policy review checklist."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Adam Griffith

Adam Griffith

March 11, 2025

5  out of  5
rating by Adam Griffith
"Jon's team is amazing! Super helpful great at finding ways to keep insurance costs low, and my vehicles and family protected. Bri was extremely helpful with finding solutions and adding life insurance for the family on top of adding an new vehicle to the policy. Whenever I have had to leave a message I receive a call back and all my questions answered."
We responded:
"Adam! Thank you for your kind review and continued support of our business!! We look forward to developing our relationship with you and strive to provide this kind of experience for all of our customers! Thanks, Jon Till, Agent"
Profile photo of Becca clemens

Becca clemens

March 10, 2025

5  out of  5
rating by Becca clemens
"Kate saved me so much money switching!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Chris Houtz

Chris Houtz

March 10, 2025

5  out of  5
rating by Chris Houtz
"Great pricing on my Tesla model 3. Carlos was a fantastic help. I will definitely recommend to anybody looking for a competitive price."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of hooleo kapadee

hooleo kapadee

March 7, 2025

5  out of  5
rating by hooleo kapadee
"Thank you all the staff at Jon Till State Farm - Jon, Kaitlin, and Carlos, for helping me today! I enjoyed meeting you, the atmosphere was very professional and caring, and you took a huge big burden from me! Thank you kindly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Luka bacak

Luka bacak

February 12, 2025

5  out of  5
rating by Luka bacak
"Bri was very helpful in explaining all options available and everything was done swiftly. Thank you for help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ashley Miller

Ashley Miller

February 4, 2025

5  out of  5
rating by Ashley Miller
"I just switched all of my policies over to John’s office. I am so excited about the money they were able to save me. Kate did an amazing job answering all my questions and making sure that the policies fit my needs. I will be recommending them to all my friends and family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of dallas sherman

dallas sherman

February 4, 2025

5  out of  5
rating by dallas sherman
"I’ve been paying for super expensive insurance for a long time now. Carlos over at Jon Till State Farm agency got me ALL taken care of! I’m paying much much less than what I was paying and I’m fully covered and don’t have to worry about a thing! Thank you Carlos for being an awesome guy and really understanding and caring!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Julie

Julie

February 3, 2025

5  out of  5
rating by Julie
"Carlos did a super job working with me (at the Jon Till location in Fort Wayne) to lower our home owners insurance and auto insurance! He was very friendly and knowledgeable as he patiently explained all the details of our policies."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Dave “Who-chi-koo” M

Dave “Who-chi-koo” M

January 20, 2025

5  out of  5
rating by Dave “Who-chi-koo” M
"I have been with different agencies throughout my years.But since I switched a state farm with the john till agency I have figured out that I should have went there a long time ago. Professionalism and promptness is key to me and they have been on top of everything I requested , including quotes, policies , etc. Although I have not been a long-term customer to this point.Maybe one year they have treated me as though i've been a lifelong member . Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"