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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J

March 21, 2025

4  out of  5
rating by J
"Ignore my last review. I found out I did receive my stuff after having it transferred from an old card to my new one. I apologize for the confusion. I really hate things didn’t work out. Wish y’all well !!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs. No hard feelings here!"
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Dartanya Williamson

March 18, 2025

5  out of  5
rating by Dartanya Williamson
"Bri was great to work with and was consistent. Very personable as well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Loretta Graber

March 12, 2025

5  out of  5
rating by Loretta Graber
"Bri and Kate explained the new car insurance policy and went over policy review checklist."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adam Griffith

March 11, 2025

5  out of  5
rating by Adam Griffith
"Jon's team is amazing! Super helpful great at finding ways to keep insurance costs low, and my vehicles and family protected. Bri was extremely helpful with finding solutions and adding life insurance for the family on top of adding an new vehicle to the policy. Whenever I have had to leave a message I receive a call back and all my questions answered."
We responded:
"Adam! Thank you for your kind review and continued support of our business!! We look forward to developing our relationship with you and strive to provide this kind of experience for all of our customers! Thanks, Jon Till, Agent"
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Becca clemens

March 10, 2025

5  out of  5
rating by Becca clemens
"Kate saved me so much money switching!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chris Houtz

March 10, 2025

5  out of  5
rating by Chris Houtz
"Great pricing on my Tesla model 3. Carlos was a fantastic help. I will definitely recommend to anybody looking for a competitive price."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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hooleo kapadee

March 7, 2025

5  out of  5
rating by hooleo kapadee
"Thank you all the staff at Jon Till State Farm - Jon, Kaitlin, and Carlos, for helping me today! I enjoyed meeting you, the atmosphere was very professional and caring, and you took a huge big burden from me! Thank you kindly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Luka bacak

February 12, 2025

5  out of  5
rating by Luka bacak
"Bri was very helpful in explaining all options available and everything was done swiftly. Thank you for help."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Miller

February 4, 2025

5  out of  5
rating by Ashley Miller
"I just switched all of my policies over to John’s office. I am so excited about the money they were able to save me. Kate did an amazing job answering all my questions and making sure that the policies fit my needs. I will be recommending them to all my friends and family."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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dallas sherman

February 4, 2025

5  out of  5
rating by dallas sherman
"I’ve been paying for super expensive insurance for a long time now. Carlos over at Jon Till State Farm agency got me ALL taken care of! I’m paying much much less than what I was paying and I’m fully covered and don’t have to worry about a thing! Thank you Carlos for being an awesome guy and really understanding and caring!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie

February 3, 2025

5  out of  5
rating by Julie
"Carlos did a super job working with me (at the Jon Till location in Fort Wayne) to lower our home owners insurance and auto insurance! He was very friendly and knowledgeable as he patiently explained all the details of our policies."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Dave “Who-chi-koo” M

January 20, 2025

5  out of  5
rating by Dave “Who-chi-koo” M
"I have been with different agencies throughout my years.But since I switched a state farm with the john till agency I have figured out that I should have went there a long time ago. Professionalism and promptness is key to me and they have been on top of everything I requested , including quotes, policies , etc. Although I have not been a long-term customer to this point.Maybe one year they have treated me as though i've been a lifelong member . Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Lucas

November 29, 2024

5  out of  5
rating by Amy Lucas
"She is a wonderful person and helped me out a lot ask question and went above and beyond to get me the insurance we needed"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason Hutchinson

November 9, 2024

5  out of  5
rating by Jason Hutchinson
"I was in a pickle for insurance. That being said I got with Kate Cook and she took care of me in fact saved me hundreds of dollars on my premium. Thank you Kate."
We responded:
"Jason! Welcome to our Agency! We look forward to working with you and helping you for many years! Thanks for the great review!"
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Janna Fiala

November 8, 2024

5  out of  5
rating by Janna Fiala
"Super easy to work with. Kate's the best. Thanks for an easy transition and wonderful rates"
We responded:
"Janna, Kate is the best! Thanks for the great review! We look forward to helping you and we strive for excellent service!"
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M. Joel Wagaman

September 3, 2024

5  out of  5
rating by M. Joel Wagaman
"Exceptional insurance service! I'm truly grateful for the extensive knowledge Jon possesses regarding insurance. His ability to share valuable insights and important considerations is impressive. He tailors his advice to fit each individual situation and never comes off as pushy; it's clear he genuinely cares about every client's unique circumstances. Jon is also incredibly responsive to any questions or inquiries. Thanks, Jon! I highly recommend reaching out to him for all your insurance needs!"
We responded:
"Thank you for your kind words Joel! We look forward to serving you and your family for a long time! I hope we answered all of your questions about life insurance! Thanks, Jon Till - Agent"
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Lois Levihn

July 22, 2024

5  out of  5
rating by Lois Levihn
"I was in need of a new insurance company and found a good one with State Farm at the Jon Till location in Fort Wayne. Although I never met Jon, Nate Deetz was very helpful and understanding in assisting me with coverage for my home and business building. Together we came up with coverage that was decent and what I could afford. He even visited my studio/shop to pick up the check and purchased a quilt for his fiancee'. Kudos to Nate!"
We responded:
"Lois, Thank you for your great review! I am sorry I missed you when you came into the office! I'm happy to hear that Nate took great care of you! We strive to work as a team to provide great experiences for all of our customers! Let us know if there is anything we can help you with in the future especially with your small business! Thanks, Jon Till, Agent "
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Dave Stemen

June 26, 2024

5  out of  5
rating by Dave Stemen
"Very responsive and great to work with!"
We responded:
"Thanks for the kind Review Dave! We enjoy working with you also! Looking forward to working with you long into the future! "
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Ben Scheele

April 6, 2024

5  out of  5
rating by Ben Scheele
"Fantastic assistance from Jon and Nate."
We responded:
"Ben, Thank you for your kind review! We strive to satisfy customer needs in a timely manner! We look forward to working with you for a long time coming! Thanks, Jon Till Agent"
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Steve Parmenter Sr

February 16, 2024

5  out of  5
rating by Steve Parmenter Sr
"Great conversation with Tony today. Professional, concise and knowledgeable with my insurance needs. Highly recommended if you're in the market for insurance!"
We responded:
"Steve! Thank you for your kind review! We strive to help people and we work on our craft daily in order to provide the best education and experience! Thanks, Jon Till, Agent "
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kim bradley

January 28, 2024

1  out of  5
rating by kim bradley
"Worst company to file a claim with! We have been with them over 20 years and will now be looking for a new insurance company. Our claim is still not resolved from April 2023"
We responded:
"Kim, Since you left this review I believe we have resolved many of the issues that were present. I still apologize that it has been taking so long. If there anything else we can assist with please let us know and we will work with corporate to help resolve. Also, I would ask that you maybe revise this review, unless you see things still the deserved rating. Thanks, Jon Till, Agent"
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Tiara Bremer

October 14, 2023

5  out of  5
rating by Tiara Bremer
"Nate helped us get information on our policies that was not available on Website. TYVM"
We responded:
"Tiara, Thank you for the kind review! We are always willing to help our customers get the information they need quickly! Thanks, Jon Till Agent"
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Sharon Williams

September 25, 2023

5  out of  5
rating by Sharon Williams
"Thank you so much! Insurance for the house/car/jewelry"
We responded:
"Thank you for your kind review Sharon! We strive to help people just like you with their Home and Auto Insurance. I'm pleased that we were also able to help you insure your jewelry! hopefully one day we can help you with your Life Insurance also!"
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Baker's Dozen Donuts Auburn

September 21, 2023

5  out of  5
rating by Baker's Dozen Donuts Auburn
"Jon Till and team has gone above and beyond to make sure all my insurance needs and questions are met and answered-personally and as a business owner. Response time is always immediate. Solutions are always exceptional and the customer service is friendly and comfortable. It always feels like family at Jon Till - State Farm."
We responded:
"Thank you Bakers Dozen Donuts! You and your team are amazing to work with as well! Cant wait to get some more donuts from you!"
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Paula Hughes

September 19, 2023

1  out of  5
rating by Paula Hughes
"State farm home owners insurance is the absolute worst experience I have ever had in the 23 years of having home owners. I would never recommend anyone go with state farm."
We responded:
"Paula, I'm sorry that you had a bad experience with our company. I would be more than happy to sit down and work thru these issues with you if you are willing. Please call the office to schedule an appt. and see what we can do..."